WeBee is a guest engagement platform offering convenient mobile app for hotel guests, request and reputation management tools for hotel management and staff.
WeBee manages the travel and stay experience as a whole so it offers features aimed to improve the pre-booking and post-stay experience too. It also provides a communication channel for both hoteliers and guests to communicate.
However, at the end of the day, the hospitality industry is a business and all businesses make decisions based on numbers. Just convenience is not a good enough motivation for a business person. This is why this document looks into some interesting facts and data collected from hotels that use WeBee’s guest engagement platform.