• WeBee

    WeBee is a 360-degree solution for hotels that enables better engagement with guests

  • WeBee In Action

    Watch this short video to see how WeBee improves your business in terms of both hotel guests and your hotel

    WeBee In Action

    See how WeBee improves your business and hotel guests' experience by real-time interaction

  • What is WeBee?

    WeBee consists of three integrated software solutions

    iOS and Android apps

    Staff app

    Guest Engagement Platform

  • Hotel Benefits

    guest satisfaction, better online reputation, decreased OTA costs, increased revenues and increased guest ownership

    WeBee customer journey

    Create Value in All Phases of the Hotel Guest Journey

    Interact with your guests at each phase of a hotel guests journey. Send surveys, get feedbacks, receive requests, send special offers, get bookings, and etc.

    Rate hotel on tripadvisor by WeBee

    Manage Your

    Online Reputation

    With mid-stay and after service surveys direct your satisfied guests to TripAdvisor and get instant feedback to solve the problem while guests are still in the hotel.

    WeBee enables context based marketing through mobile applications

    Create Context Based Marketing Campaigns

    Send automated push notifications based on the guests context (their location, their status, their action) just on right time.

  • WeBee On a Guest Journey!

    Interacting with your guests in all stages of a guest journey, from hotel search to post-stay to increase guest engagement. You can manage full cycle by WeBee.

    1 - Research

    WeBee users can list your branch hotels by WeBee. They can view your hotels' properties, amenities, photo galleries, dining options, available services, prices and everything you wish. It provides the most convenient way to inform your guests.

    2 - Booking

    Your guests can view available dates and prices of your hotels. They can book directly from WeBee, which enables them to book directly by lower prices without paying any commission to online travel agencies.

    3 - Pre-arrival

    You can interact with your guests before they arrive your hotel. They can request bedding options, transfer opportunities, they can upgrade their room, and etc. Moreover you can send push notification messages to them as you wish.

    4 - Arrival

    Your guests can check-in by WeBee as they arrive at your hotel and go directly to their rooms and opens the door by their mobile phone. WeBee includes a digital key, which enables hotel guests to open their room with their mobile phones.

    5 - On-property

    WeBee includes everything for a hotel guest which can be needed during a stay, including hotel services, restaurant and SPA reservations, in-room dining order, interactive chat with hotel staff, special offers, and many more. It has everything to make guests' stays perfect.

    6 - Check-out

    After a perfect stay, WeBee enables your guests to check-out easily to end-up their stay with good memories. You can request their feedback at this moment, or you can get their feedbacks with custom small surveys before they check-out. You can customize the flows as you wish.

    7 - Post-stay

    Keep in contact with your guests even they leave your hotel with special offers, surveys to get feedback for better service, targeted offers and more. Guarantee guest satisfaction and increase your returning customers.

  • Products

    WeBee solution consists of three parts that wrap all your needs

    iOS & Android mobile applications

    WeBee mobile apps are used by hotel guests in all stages of a hotel guest journey from research to post-stay. A WeBee mobile app user can access all of the available hotel guest services like Housekeeping, Transfer, Taxi Request, Request, Concierge, Late Check-Out, Laundry Service, Car/Valet Request, Room Upgrade, Early Check-In, Reporting a Room Problem, Choosing a Bedding Option, Room Supplies, Wake-Up Call, Porter Service, Tray Collection, and etc. These services can be extended according to a hotel's needs.

     

    Moreover, a WeBee mobile app user can make Restaurant/SPA Reservation, order food in its room, opens its room door by WeBee mobile app, and etc.

     

    WeBee mobile apps drive hotel guests to get the best not only when they stay at a hotel, but during the whole guest journey.

    Touchpoint of hotel staff with guests

    This application is used by hotel staff. All of the requests from WeBee mobile app users can be displayed and managed by Staff App. When a WeBee mobile user requests a service, it is populated on Staff App as an open task. These tasks are assigned to hotel staffs by their managers. An assigned staff can contact directly by a mobile user, who requests a service via Staff App as a text-based chat environment. When a staff resolves a task, a dynamic and customized push notification message is sent to WeBee mobile application user, who requests a service, about the requested service.

    Guest Engagement Platform

    Custom surveys, campaigns, offers, push notifications, and more

    It is used to create campaigns, automated push notification messages, rule-based dynamic surveys, targeted offers and many more. Guest Engagement Platform is the core part of WeBee solution to keep hotel guests to be focused on you. Contents of a hotel like a hotel's detailed information, photo galleries, rooms, restaurants, bars, lounges, SPAs, available hotel guest services, amenities, contact information, surveys, and all dynamic contents are managed by Guest Engagement Platform.

  • Integration with Property Management Systems

    WeBee integrates with most popular PMS solutions to work smoothly without any other extra effort. Therefore, you can just focus on your guests.

    Integration with PMS

    Integration with PMS

  • Contact us

    To have your white-labeled hotel app and WeBee solution,

    simply send an e-mail to info@getwebee.com

     

    You can also contact us for partnership opportunities for WeBee solution

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